You asked if we would provide you with some thoughts for use on your Website regarding our experience working with you over the last several years and I am pleased to do so In this latter. As you know, we are extremely pleased with the results of the additions and internal renovations that you did on our house. Your willingness to collaborate with our architect, Myefski & Cook Ltd., and the uncompromising dedication to producing a quality product are much appreciated and certainly a major reason for the fact that our project received the 2003 Preservation Award from the Village of Glencoe's Preservation Commission.

As you will recall, when we were in the initial interviewing process, I told you I was impressed by your business-like approach, the fact that you work with your crews and are frequently "on site," and the recommendations we had received from your painting sub-contractor (whom we have used for many years), as wail as your uncompromising emphasis on quality.

Not only was the quality top-of-the-line, but also you and your crews were simply delightful to work with. There were no "jurisdictional gaps" or "where is the contractor?" issues, and the consistent and cooperative team you put together made it possible to "live through the construction" without unreasonable disruption to our family's lifestyle.

While I could go on for a long time derailing my praises for you and your group, I understand that you would like in. to keep it short and readable. Accordingly. I'll simply note one other important point - which is to comment on your follow-up after the job was done and paid for. We had a couple small problems over the last year (a frozen pipe due to my forgetting to turn of a new outlet and some modest water issues In the basement of the new addition, due to art old broken sewer-line going out to the village hook-up). While neither problem was a result of your work, you immediately responded to help me identify the best way to remedy the problems. Such unnecessary "post-closing" attention is indicative of the kind of person you are and the kind of relationship you build with your customers while you build your quality projects.

We would be glad to provide a further discussion us a part of the reference process for any of your future clients and we look forward to a continuing, long friendship.

Sincerely,

Donald L. Schwartz